Cross trade flows are vital in today’s shipping.
We help you stay in control of your global sourcing with seamless, reliable logistics solutions that keep your supply chain moving.
Tuscor Lloyds, leveraging our global network, provides comprehensive solutions for customers with extensive and intricate supply chains.
As the sourcing of materials and components becomes increasingly rapid and multifaceted, new markets offer opportunities for efficient scalability yet also introduce additional risks.
Navigating local customs and procedures can be challenging, and identifying a reliable local partner to manage logistics may prove difficult.
For heavy, over-dimensional cargoes, we offer flexible shipping options via conventional liner vessels and the global container liner network.
For heavy, over-dimensional cargoes, our bespoke breakbulk service offers tailored solutions for complex loads.
We secure non-containerised freight efficiently, ensuring safe, cost-effective global transport.
Tuscor Lloyds’ dedicated project management teams expertly handle your heavy, oversized, and abnormal cargoes.
While many providers rely solely on general cargo liner services, we approach logistics with creative, out-of-the-box thinking.
Leveraging our deep shipping line partnerships and global network, we secure cargo space across both general cargo and containerised liner networks.
This dual capability gives you the best of both worlds, maximum flexibility and tailored routing.
Our innovative approach optimizes your supply chain by significantly improving transit times and enhancing overall shipment reliability.
We don't believe in one-size-fits-all logistics; instead, we empower you to choose the most efficient, secure, and cost-effective shipping option tailored to your individual cargo needs.
We leverage specialised containers on premium liner networks.
Delivering seamless, cost-effective shipping solutions to keep your supply chain moving.
Global reach, unreachable destinations. At Tuscor Lloyds, we specialise in premium Out of Gauge (OOG) cargo transportation.
From professional lashing to sourcing flat racks and cranes near key ports, we create seamless, cost-effective logistics solutions.
We keep your business moving by reaching areas major carriers cannot touch.
Out of Gauge (OOG) cargo transportation is essential for shipping oversized items like heavy machinery, industrial equipment, and large vehicles that exceed standard container dimensions.
Because these goods are irregularly shaped, they require specialized solutions like flat racks, open-top containers, and custom securing methods.
Key Benefits of OOG Transport Global Mobility:
Moves oversized cargo efficiently across complex supply chains.
Risk Reduction: Experienced logistics management minimizes the risk of damage.
Cost Efficiency: Optimizes vessel space to keep operations economical
Container shipping powers global trade with secure, efficient transport. Our worldwide carrier network ensures dependable liner services for FCL and LCL shipments—delivering cost-effective solutions that keep your business moving
Tuscor Lloyds is a leading container transportation agent for retailers and manufacturers worldwide.
We offer reliable, cost-effective international shipping services by partnering with top ocean carriers.
This ensures secure cargo handling and timely global delivery.
We accommodate all cargo sizes and specialised requirements. Our freight operations cover both FCL (Full Container Load) and LCL (Less than Container Load) shipments across various equipment types:
Standard & High Cube containers for general cargo.
Open-top & Platform containers for oversized freight.
Reefer containers for temperature-sensitive goods.
End-to-End Supply Chain Services to streamline your logistics, Tuscor Lloyds provides value-added freight solutions tailored to your unique business needs.
Global Distribution: Seamless movement of goods to final destinations.
Cargo Freight Insurance: Total peace of mind for your inventory.
Supply Chain Management: End-to-end optimization to reduce costs.
By outsourcing your logistics to us, you can focus on your core business. We ensure your goods reach suppliers and customers around the globe promptly.
“Carriage” means the services undertaken by the Carrier in relation to the Goods, including but not limited to transport (whether by sea, road or any other mode), loading, unloading, storing, warehousing and handling. “Carrier” means
“Goods” means the whole or any part of the cargo accepted from the Shipper and includes any packaging and/or any Container not supplied by or on behalf of the Carrier.
“Container” means any article used to consolidate Goods, including but not limited to any container, open top container, trailer, canvas tops, transportable tank, flat, platform or pallet, and any equipment connected thereto or associated therewith.
“Dangerous Goods” means any Goods which are or may become of a dangerous, noxious, hazardous, flammable or damaging nature (including radioactive material), or which are or may become liable to damage any Persons or property, whether or not listed in any official or unofficial international or national code, convention, listing or table.
“Freight” means all charges payable to the Carrier in accordance with this Bill of Lading and the tariff incorporated herein.
“Holder” means any Person in possession of this Bill of Lading to or in whom the property in the Goods and/or rights of suit and/or liability under this Bill of Lading has passed or been vested by reason of the consignment of the Goods or the endorsement of this Bill of Lading or otherwise.
“Merchant” includes the Shipper, Holder, Consignee, the receiver of the Goods and/or any Person owning or entitled to the possession of the Goods or this Bill of Lading and/or acting on behalf of any such Persons, whether as agent or otherwise.
“Multimodal Movement” arises when the Place of Receipt and/or the Place of Delivery are specified on the face hereof in the relevant spaces.
“Package” means the units enumerated on the face hereof as being packed in a Container.
“Person” includes but is not limited to individuals, firms, partnerships, corporations or any other legal entity.
“Port to Port Movement” arises when the Port of Loading and Port of Discharge have been specified on the face hereof, but neither the Place of Receipt nor the Place of Delivery have been specified.
“Subcontractor” includes all servants and agents of the Carrier, and all direct, indirect and/or independent subcontractors employed by the Carrier, and their servants or agents, whether in direct contractual privity or not, and includes but is not limited to: owners, charterers and operators (including the Master, Officer and crew) of vessels other than the Carrier; underlying carriers; stevedores; terminal, depot and groupage operators; road and rail transport operators; and warehousemen.
The provisions set out and referred to in the Bill of Lading shall apply to all Carriage as defined herein as performed by the Carrier and/or his Subcontractor(s).
The terms of the Carrier’s applicable tariff at the date of shipment, which includes terms relating to freetime, demurrage and detention, are incorporated herein. Copies of the relevant provisions of the applicable tariff are available from the Carrier upon request. In the case of inconsistency between the Bill of Lading and the applicable tariff, this Bill of Lading shall prevail.
Without prejudice to the generality of the Carrier’s rights under this Bill of Lading:
As Agents Only
BRITISH INTERNATIONAL FREIGHT ASSOCIATION (BIFA) STANDARD TRADING CONDITIONS 2025 EDITION © BIFA 2025
These conditions are the intellectual property of the British International Freight Association (BIFA) and are solely for the use by current BIFA members.
THESE CONDITIONS CONTAIN PROVISONS WHICH EXCLUDE OR LIMIT THE COMPANY’S LIABILITY (CLAUSE 26) AND REQUIRE THE CUSTOMER TO INDEMNIFY THE COMPANY (CLAUSE 20) AND WHICH PROVIDE TIME LIMITS FOR BRINGING CLAIMS (CLAUSE 27).
“Company”
the BIFA member trading under these Conditions
“Conditions”
Clauses 1 to 28 of these Standard Trading Conditions
“Consignee”
the Person to whom the Goods are consigned, and whether or not that Person is named as Consignee on any carriage document
“Customer”
any Person at whose request or on whose behalf the Company provides advice, information or Services or with whom the Company contracts and regardless of whether that Person is required to make any payment to the Company
“Goods”
any goods which are the subject of Services provided by the Company
“LMAA”
the London Maritime Arbitrators Association
“Owner”
the owner of the Goods or Transport Unit and any other Person who is or may become interested in them
“Person”
natural person(s) or any body or bodies corporate
“SDR”
are Special Drawing Rights as defined by the International Monetary Fund
“Services”
all activities undertaken, offered or procured by the Company in the course of its business, whether gratuitous or for reward
“Transport Unit”
packing case, pallets, container, trailer, tanker, or any other device used whatsoever for and in connection with the storage or carriage of Goods by land, sea, rail or air
2 (A) Subject to sub-clause (B) below, all Services are undertaken subject to these Conditions.
(B) If any legislation, to include regulations and directives, is compulsorily applicable to any Services undertaken, these Conditions shall, as regards such Services, be read as subject to such legislation, and nothing in these Conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation, and if any part of these Conditions be repugnant to such legislation to any extent, such part shall as regards such Services be overridden to that extent and no further.
3 The Customer warrants that they are either the Owner, or are authorised by the Owner to contract for the Owner on the terms of these Conditions.
4 Subject to clauses 11 and 12 below, the Company shall be entitled to procure any or all of the Services as an agent for the Customer, or, to provide Services as a principal. When the Company contracts as a principal for any Services, it shall have full liberty to perform such Services itself, or, to subcontract on any terms whatsoever, the whole or any part of such Services.
5 The Company has complete discretion as to the means, route and procedure to be followed in the performance of any Services.
6 When the Company acts as an agent on behalf of the Customer, the Company shall be entitled to enter into all and any contracts on behalf of the Customer on such terms as may be necessary or desirable to fulfil the Customer’s instructions. Upon a request by the Customer, the Company shall provide evidence of any contract entered into as agent for the Customer.
7 (A) Unless otherwise agreed in writing between the Customer and Company, in all and any dealings with HM Revenue & Customs by the Company on behalf of the Customer:
(i) where permitted under the Taxation (Cross-border Trade) Act 2018, the Customer empowers the Company to act as a direct customs agent; and
(ii) in all other cases the Customer empowers the Company to act as an indirect customs agent.
(B) In all cases the Company may appoint a sub-agent to act on behalf of the Customer.
8 (A) Subject to sub-clause (B) below, the Company:
(i) has a general lien on all Goods and documents relating to Goods in its possession, custody or control, whether such Goods or documents be located within or outside the United Kingdom, for all sums due at any time to the Company from the Customer and/or Owner on any account whatsoever, whether relating to Goods belonging to, or Services provided by or on behalf of the Company to the Customer or Owner. Storage charges shall continue to accrue on any Goods detained under lien;
(ii) shall be entitled, on at least 7 days’ notice in writing to the Customer, to sell or dispose of or deal with such Goods or documents as agent for, and at the expense of, the Customer or Owner and apply the proceeds in or towards the payment of such sums;
(iii) shall, upon accounting to the Customer or Owner for any balance remaining after payment of any sum due to the Company, and for the cost of sale and/or disposal and/or dealing including legal costs and reasonable compensation for internal management time, be discharged of any liability whatsoever in respect of the Goods or documents.
(B) When the Goods are liable to perish or deteriorate, or where charges incurred in relation to rent and/ or storage are likely to exceed the likely sale value, the Company’s right to sell or dispose of or deal with the Goods shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer’s attention its intention to sell or dispose of the Goods before doing so.
9 Whether acting as an agent or a principal the Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by, or paid to, freight forwarders.
10 (A) Should the Customer, Consignee or Owner of the Goods fail to take delivery at the appointed time and place when and where the Company is entitled to deliver, the Company shall be entitled to store the Goods, or any part thereof, at the sole risk of the Customer and/or Consignee and/or Owner, whereupon the Company’s liability in respect of the Goods, or that part thereof, stored as aforesaid, shall wholly cease. The Company’s liability, if any, in relation to such storage, shall be governed by these Conditions. All costs incurred by the Company as a result of the failure to take delivery shall be deemed as freight earned, and such costs shall, upon demand, be paid by the Customer or Owner.
(B) The Company shall be entitled at the expense of the Customer to dispose of or deal with the Goods (by sale or otherwise) as may be reasonable in all the circumstances:
(i) after at least 7 days’ notice in writing to the Customer, or (where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Goods) without notice, any Goods which have been held by the Company for 14 days and which cannot be delivered as instructed; and
(ii) without prior notice, any Goods which are comprised within groupage and/or consolidated loads or have perished, deteriorated, or altered, or are in immediate prospect of so doing, such that they may cause or may reasonably be expected to cause loss or damage to the Company, or third parties, or to contravene any applicable laws or regulations.
11 (A) No insurance of the Goods will be arranged by the Company unless clearly stated instructions are given in writing by the Customer and accepted by the Company. Any insurance arranged by the Company shall be placed with insurers on the usual exceptions and conditions of cargo insurance policies and may be declared on any policy available to the Company;
(B) Where the Company agrees to arrange insurance on the Goods, the Company acts as agent for the Customer and shall be entitled to a reasonable arrangement fee and/or commission. The limits of liability under clause 26(A) of these conditions shall not apply to the Company’s obligations under clause 11.
12 (A) Unless otherwise agreed in writing by an officer of the Company, any instructions relating to the delivery or release of the Goods in specified circumstances (such as, but not limited to, against payment or against surrender of a particular document) are accepted by the Company, where the Company has to engage third parties to effect compliance with the instructions, only as agents for the Customer;
(B) Despite the acceptance by the Company of instructions from the Customer to collect freight, duties, charges, dues, or other expenses from the Consignee, or any other Person, on receipt of evidence of proper demand by the Company, and, in the absence of evidence of payment (for whatever reason) by such Consignee, or other Person, the Customer shall remain responsible for such freight, duties, charges, dues, or other expenses;
(C) The Company shall not be under any liability in respect of such arrangements as are referred to under sub-clauses (A) and (B) hereof save where such arrangements are made in writing, and in any event, the Company’s liability in respect of the performance of, or arranging the performance of, such instructions shall not exceed the limits set out in clause 26(A)(ii) of these conditions.
13 Advice and information, in whatever form it may be given, is provided by the Company for the Customer only. The Customer shall indemnify the Company against all loss and damage suffered as a consequence of passing such advice or information on to any third party.
14 Without prior agreement in writing by an officer of the Company so authorised, the Company will not accept or deal with Goods that require special handling regarding carriage, handling, or security whether owing to their thief attractive nature or otherwise including, but not limited to bullion, currency, securities, precious stones, jewellery, valuables, antiques, pictures, human remains, living creatures, plants. Should any Customer nevertheless deliver any such goods to the Company,
or cause the Company to handle or deal with any such Goods, otherwise than under such prior agreement, the Company shall have no liability whatsoever for or in connection with the Goods, howsoever arising.
15 Except pursuant to instructions previously received in writing and accepted in writing by the Company, the Company will not accept or deal with Goods of a dangerous or damaging nature, nor with Goods likely to harbour or encourage vermin or other pests, nor with Goods liable to taint or affect other goods. If such Goods are accepted pursuant to a special arrangement, but, thereafter, and in the opinion of the Company, constitute a risk to other goods, property, life or health, the Company shall, where reasonably practicable, contact the Customer in order to require it to remove or otherwise deal with the Goods, but reserves the right, in any event, to do so at the expense of the Customer.
16 Where the Company agrees to accept dangerous goods in accordance with clause 15, the Customer shall be responsible for complying with all applicable laws, regulations and codes of practice, including but not limited to the provision of correctly completed dangerous goods notes, proper labelling and marking of goods and ensuring that the Goods are packaged as necessary. Where a Person other than the Customer has a legal liability to perform any function in respect of dangerous goods then the Customer shall be liable to the Company for the consequences of any breach by that Person.
17 Without prejudice to any rights under clause 15, where the Customer delivers to the Company, or causes the Company to deal with or handle Goods of a dangerous or damaging nature, or Goods likely to harbour or encourage vermin or other pests, or Goods liable to taint or affect other goods, whether declared to the Company or not, the Customer shall be liable for all loss or damage arising in connection with such Goods, and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the Goods may be dealt with in such manner as the Company, or any other person in whose custody they may be at any relevant time, shall think fit.
18 The Customer warrants:
(A) that the following (furnished by or on behalf of the Customer) are full and accurate: the description and particulars of any Goods including correct customs commodity codes; any information furnished (including but not limited to, the nature, gross weight, gross mass (including the verified actual gross mass of any container packed with packages and cargo items), and measurements of any Goods); and the description and particulars of any services required by or on behalf of the Customer are full and accurate;
(B) that any Transport Unit and/or equipment supplied by the Customer in relation to the performance of any requested service is fit for purpose;
(C) that all Goods have been properly and sufficiently prepared, packed, stowed, labelled and/or marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any operations or transactions likely to affect the Goods and the characteristics of the Goods;
(D) that where the Company receives the Goods from the Customer already stowed in or on a Transport Unit, the Transport Unit is in good condition, and is suitable for the carriage to the intended destination of the Goods loaded therein, or thereon;
(E) that where the Company provides the Transport Unit, on loading by the Customer, the Transport Unit has been carefully examined and that the Customer is satisfied that it is in good condition, and is suitable for the carriage to the intended destination of the Goods loaded therein, or thereon;
(F) where the Company provides assistance to the Customer in relation to the completion and/or submission of any entries, declarations or similar, whether related to customs formalities, veterinary requirements, transit bonds, excise formalities, security or safety declarations or any other statement, declaration or entry of similar nature related to the Goods and their movement, the Customer shall provide complete, factual and accurate data as required by the Company or their agents and fulfil its legal obligations;
(G) where the Company is instructed to make a customs entry on the basis that import VAT is to be postponed, the Customer warrants that they are entitled to postpone VAT and will comply with all related regulatory requirements;
(H) that the value of the Goods and the nature of the transaction by which the Goods are being imported/exported is fully and accurately described to the Company and that any commercial invoice reflecting the value of the Goods is an invoice issued by a true seller to a true buyer reflecting the real sum payable;
(I) unless disclosed in writing to the Company neither the Goods, the Customer, the Owner nor any Person connected with the carriage of Goods are the subject of any trade sanctions or restrictions imposed by the UK, the EU, the USA or any other government or authority.
19 The Customer undertakes that no claim shall be made against any director, servant, or employee of the Company which imposes, or attempts to impose, upon them any liability in connection with any Services, and, if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.
20 The Customer shall indemnify the Company for:
(A) all charges, costs and expenses whatsoever (including but not limited to quay rent, demurrage or storage charges, duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied in relation to the Goods) arising out of the Company acting in accordance or in connection with the
Customer’s instructions, and any liability, loss or damage arising from any breach by the Customer of any warranty or other obligation contained in these Conditions, or from the negligence of the Customer;
(B) any liability assumed, or incurred by the Company when, by reason of carrying out the Customer’s instructions, the Company has become liable to any other party;
(C) all claims, costs and demands whatsoever and by whomsoever made or preferred, in excess of the liability of the Company under the terms of these Conditions, regardless of whether such claims, costs, and/or demands arise from, or in connection with, the breach of contract, negligence or breach of duty of the Company, its servants, sub-contractors or agents.
21 (A) The Customer shall pay to the Company in cash, or as otherwise agreed, all sums when due, immediately and without reduction or deferment on account of any claim, counterclaim or set- off. Where the Customer makes a payment to the Company without providing instructions for the
allocation of that payment then the Company has complete discretion as to the allocation and the allocation made by the Company shall be final and binding;
(B) Where the Company offers the Customer any period of credit in relation to the payment of sums payable to the Company, any such credit may be varied or withdrawn at the Company’s absolute discretion with immediate effect upon written notice;
(C) In the event of any failure by the Customer to make full and punctual payment of any sum payable to the Company (in accordance with clause 21(A) above) any and all other sums properly earned by and/or otherwise due to the Company (but which, but for this clause 21(C), would otherwise not yet
be payable by the Customer, whether by virtue of an agreed credit period or otherwise) shall become immediately payable in full in accordance with clause 21(A);
(D) Unless otherwise agreed in writing the Customer shall be absolutely barred from challenging the value of any invoice issued by the Company unless it gives written notice of the basis for the dispute before the later of (a) the date that the invoice became due for payment; or (b) 30 days from the invoice being delivered and that part of the invoice that cannot reasonably be disputed is paid within the date that the invoice became due for payment;
(E) The Late Payment of Commercial Debts (Interest) Act 1998, as amended, shall apply to all sums due from the Customer.
22 Where a security demand is made for general average or salvage in respect of a Customer’s Goods, the Customer shall promptly provide security in a form reasonably required by the Company or any carrier or salvor and the Customer shall indemnify the Company for any liability incurred by the Company in the nature of general average or salvage related to the Customer’s Goods.
23 The Company shall perform its duties with a reasonable degree of care, diligence, skill and judgment.
The Company shall be relieved of liability for any loss or damage if, and to the extent that, such loss or damage is caused by:
(A) strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable to avoid by the exercise of reasonable diligence; or
(B) any cause or event which the Company, by the exercise of reasonable diligence, is unable to avoid and the consequences of which it is unable to prevent.
25 Unless it is expressly agreed in writing that the provisions of this clause 25 shall not apply, the Company has no liability for a failure to adhere to agreed departure or arrival dates of Goods, regardless of the cause.
26 (A) The Company’s liability howsoever arising and including negligence and notwithstanding that the cause of loss or damage may be unexplained, shall not exceed:
(i) in the case of claims arising out of loss or damage to Goods (including arising out of mis- delivery), the lesser of:
(a) the value of any Goods lost or damaged; or
(b) a sum at the rate of 2 SDR per kilo of the gross weight of the Goods lost or damaged.
(ii) subject to the provisions of clauses 26(B) to (D) in the case of all other claims, the lesser of:
(a) the value of any loss of the Customer; or
(b) a sum equivalent to 2 SDR per kilo of the weight of the Goods which were the subject of the Services giving rise to the claim; or
(c) 75,000 SDR.
(iii) With respect to clause 26(A)(ii) where the Customer has two or more claims that arise out of a breach or a series of breaches that are repetitions of or represent the continuation of the original breach the Company’s total liability arising therefrom shall not exceed 75,000 SDR in a calendar year. A calendar year shall start on the date that the first breach occurs.
For the purposes of clause 26(A), the value of the Goods shall be their value when they were, or should have been, received for shipment or storage by or on behalf of the Company. The value of SDR shall be calculated as at the date when the claim is received by the Company in writing.
(B) The Company’s liability for loss or damage as a result of failure to deliver, or arrange delivery of goods, in a reasonable time, or (where there is a special arrangement under clause 25) to adhere to agreed departure or arrival dates, shall not in any circumstances whatsoever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant carriage;
(C) The Company shall not in any circumstances whatsoever or howsoever caused, including negligence or mis-delivery be liable for direct or indirect loss of profit, revenue, market or use, demurrage
or detention, or the consequences of delay or deviation, or for any other indirect loss or for consequential loss;
(D) On clearly stated instructions in writing declaring the commodity and its value, received from the Customer and accepted by the Company, the Company may accept liability in excess of the limits set out in sub-clause 26(A) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request. A declaration of value, without a specific agreement to alter the liability limits, shall never be a basis for a variation of the limits of liability herein.
27 (A) Any claim by the Customer against the Company arising in respect of any Services shall be made in writing and notified to the Company within 14 days of the date upon which the Customer became, or ought reasonably to have become, aware of any event or occurrence alleged to give rise to such
claim, and any claim not made and notified as aforesaid shall be deemed to be waived and absolutely barred, except where the Customer can show that it was impossible for them to comply with this time limit, and that they have made the claim as soon as it was reasonably possible for them to do so.
(B) The Company shall in any event be discharged of all liability whatsoever and howsoever arising in respect of any Services, unless suit be brought and written notice thereof given to the Company:
(i) in the case of a claim arising out of the loss, damage, mis-delivery or delay of Goods, within nine months from the date that the Goods were delivered, or where no delivery occurred the date on which the Goods had been intended by the Company to be available for delivery;
(ii) in all other cases, within nine months from the date of the Services alleged to give rise to the cause of action against the Company, or where the Customer can show that it was impossible to comply with this time limit, within six months of the date that the Customer became aware, or
acting with reasonable diligence ought to have been aware, of the event or occurrence alleged to give rise to a cause of action against the Company.
(C) For the purposes of clause 27(B)(i):
(i) where delivery of the Goods does not occur within 7 days of the Goods being available for delivery, the nine month period shall commence on the 8th day after the Goods were available for delivery; and
(ii) the date that the Company intended the Goods to be available for delivery shall be the Company’s estimated date of arrival of the Goods into the country of destination as advised to the Customer, or where there was no such date, the date upon which the vessel, vehicle or aircraft intended to deliver the Goods to the country of destination was scheduled to arrive.
28 (A) These Conditions and any act or contract to which they apply shall be governed by English law;
(B) Any dispute arising out of any act or contract to which these Conditions apply shall, save as provided in (C) and (D) below, be subject to the exclusive jurisdiction of the English courts;
(C) Where the Company and/or a Customer are located in Scotland or Northern Ireland the Company is entitled to commence proceedings in the courts of the country where the Company or Customer is located;
(D) Notwithstanding (B) and (C) above, prior to the commencement of any court proceedings, the Company is entitled to require any dispute to be determined by arbitration, conducted as follows:
(i) where the amount claimed by the claimant is less than £400,000, excluding interest, (or such other sum as the Company and Customer may agree, and subject to (iii) below), the reference shall be to a tribunal of three arbitrators and the arbitration shall be conducted in accordance with the LMAA Intermediate Claims Procedure applicable at the date of the commencement of the arbitration proceedings;
(ii) where the amount claimed by the claimant is less than £100,000, excluding interest, (or such other sum as the Company and Customer may agree, and subject to (iii) below), the reference shall be to a sole arbitrator and the arbitration shall be conducted in accordance with the LMAA Small Claims Procedure applicable at the date of the commencement of the arbitration proceedings;
(iii) where neither (i) nor (ii) above applies, the reference shall be to three arbitrators in accordance with the LMAA Terms applicable at the date of the commencement of the arbitration proceedings.
(E) Disputes between the same parties arising out of more than one contract or act may be brought together in a single arbitration.
At Tuscor Lloyds we are committed to maintaining the trust and confidence of customers who use us, approach us for quotations and visit our website. We want to make it clear that Tuscor Lloyds does not sell, rent or trade any information with other companies and businesses for marketing purposes.
The below policy includes detailed information on when and why we collect your personal information, how we use it, secure it and the limited circumstances around which we may share it with others.
We collect your personal data whenever you contact us to make an enquiry about our services, when you fill out the contact form on our website, or when you are kind enough to make booking with us to move your cargo.
We will store and use your personal data throughout the duration of our business together, and for some time afterwards in connection with the work you have asked us to carry out for you. In most cases, we will hold data for no more than 6 years.
We process and store the personal data of all customers and suppliers in connection with our business together. This enables us to improve our services, tailor our offer to our customers and their requirements, and from time to time your data on file enables us to contact you regarding offers and products which are related to you and your business.
We also use data for market research purposes, so that we can understand your needs better.
Tuscor Lloyds does not share or buy personal details for marketing purposes and if we are contacting you there will be a reason why, usually because you have contacted us in a business context at some time in the past, and you have asked us to keep you informed about your services.
If you feel that we have contacted you in error, please feel free to let us know:
If you would like to carry out any of the above, then please contact us right away at [email protected] or call us on +44161 8686000.
If you have any comments, concerns or complaints about our messaging or our use of data, please email us at [email protected] or call us on +44161 8686000.
You can also use the ‘Unsubscribe’ link in the regular emails and newsletters we send out, and we will remove you from the mailing list. Please note however that we will not permanently destroy your personal data unless requested to do so by you.
We collect standard internet logging information from users to our website and social network feeds, information such as the IP address, and we use tracking services such a Google Analytics to do this.
We and our suppliers will not make any attempt to track the identities of users interacting with our web-based services. Users who fill out contact forms or engage with us on social media will be supplying some of their personal data when they do so. These details are subject to the same policies outlined above.
When you register with us to receive our newsletter, we collect personal details during this process. We use this information to send you news in respect of the commercial activities of Tuscor Lloyds. We will also use the information to contact you about offers and promotions which we feel you will benefit from, or check you are happy with our services, how we might improve and if we need additional information from you.
We do not rent or trade email lists with any third parties or organisations unless legally required to do so.
Newsletters and circulars are sent using MailChimp. During this process, we gather data around who opens and views the emails and what content the recipients are engaging with. This data is confidential and is used for statistical purposes only. For more information please see [MailChimp’s Privacy Notice].
Recipients can unsubscribe from our emails, newsletters and other circulars by clicking on the ‘Unsubscribe’ Link at the bottom of the page, or by emailing [email protected] or calling us on +44161 8686000.
As Agents Only
At Tuscor Lloyds we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site. Our Privacy Policy should be read in conjunction with our terms of website use. We do occasionally update this Policy so please do return and review this Policy from time to time.
In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:
Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers. Pease note that no personally identifiable information is recorded. We may also use the cookies to gather information about your general internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel. Our advertisers may also use cookies on their website. We have no control over this and you should review the privacy policy of any advertiser that you visit as a result of an advert or link on this website.
The information we collect is used for our own use in developing our website and also occasionally by advertisers on this site. In addition, we may use the information for the following purposes:
If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website. Finally, we may use your data, or allow carefully selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider are likely to be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected. If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and, only by those means you provided consent for. If you do not want us to use your data for our or third parties use then you will always have the option to object to such use.
Information that we collect may on occasion be transferred and stored outside of the European Union for the purpose of supplying our goods or services to you. By submitting your personal data, you agree to this transfer, storing or processing. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy. Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). We may also disclose your personal information to third parties:
You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10 which covers our administrative costs. Please contact us if you wish to make such a request.
If you have any questions or queries relating to this Privacy Policy then please contact us at [email protected]
As Agents Only
Tuscor Lloyds Acts As Agents Only
Please note phone calls may be recorded for training and customer service purposes.
Tuscor Lloyds Acts As Agents Only
This E-mail is intended for the addressee(s) named above and any other use is prohibited. It may contain confidential information. If you receive this E-mail in error, Please contact the sender by return E-mail. Tuscor Lloyds does not accept legal responsibility for the contents of this message if it has reached you via the Internet. Any opinions expressed are those of the author and are not necessarily endorsed by Tuscor Lloyds. Recipients are advised to apply their own virus checks through this message and all incoming E-mail on delivery. All other services provided are performed as agents for the shipper/consignee and are provided under the current edition of the Standard Trading Conditions of BIFA (2005) & our Bill of Lading. Copies of all of these conditions are available on request.
Tuscor Lloyds
Tuscor Lloyds Acts As Agents Only
Reg. No: 291 6888 England | VAT NO: 588 7817 63 | BIFA Reg. No: 2495
Tuscor Lloyds Ltd
Tuscor Lloyds Acts As Agents Only
Reg. No: 031 94387 England | VAT NO: 628 7767 86 |
1. This credit agreement is between Tuscor Lloyds (UK) Limited (hereafter also known as ‘the company’), and the entity named on the front page of this document (hereafter also known as ‘the customer’).
2. All trading is conducted under standard terms of trade as published by BIFA. These terms are available on request, and are to be read in conjunction with the bill of lading (if issued), and the payment/credit terms set out herein.
3. Any claims for damage or loss of cargo whilst in transit are part of separate discussions and will not affect the payment of freight and other charges as set out on this invoice.
4. Any disputes arising from performance of obligations under contracts outside of this agreement shall not in any way influence or alter the terms of this credit agreement. Withholding payment for reasons connected to any other contract shall be deemed a breach of this agreement.
5. By signing this agreement you declare that the information contained herein is accepted and correct to the best of your knowledge. As a signatory, you are entering into a legal agreement and do so in the full knowledge and apparent or actual authority of the party on whose behalf you are signing.
6. Tuscor Lloyds (UK) Limited will continue to issue statements of account throughout the credit period. Please take note of invoice due dates and ensure all payments are up to date.
7. This credit agreement is subject to periodic review by the company. Credit is granted on a purely discretionary basis. The customer may be requested to sign new credit agreements when applicable.
8. Any application for credit is subject to trade references and credit checks by Tuscor Lloyds (UK) Limited. If the status of the customer changes, then the company reserves the right to cancel the current agreement and request a re-application for credit from the customer.
9. The customer must make a fresh credit application in order to vary terms and extend the agreed credit period or limit.
10. If these credit terms are not being met by the customer, then the company reserves the right to cancel the credit agreement.
11. If any event occurs which can be seen to influence the customer’s ability to settle their account within terms, unexpected or otherwise, Tuscor Lloyds (UK) Limited reserves the right to cancel credit arrangements in order to limit exposure the company.
12. Tuscor Lloyds (UK) Limited reserves the right to alter, change or amend the credit terms without notice, explanation or prejudice to any other agreements or contracts.
13. Credit is granted from the date of invoice up to and including the final day allowed to pay as shown on the credit agreement.
14. Any default of payment falls under the statutory law of England and Wales. Default or late payment may attract further administrative costs and interest as applicable under statutory law.
15. The credit limit is shown on the front of this agreement. If the limit is exceeded then standard payment terms are to be applied. Standard payment terms are immediate payment due on the date of invoice. Tuscor Lloyds (UK) Limited reserves the right to demand immediate payments to bring the balance down to the assigned credit limit.
16. All queries related to billing by Tuscor Lloyds (UK) Limited must be submitted in writing within 7 days from the date of invoice. In any event queries or disputes do not affect the due date of invoice, and any new invoices issued to correct the matter (if applicable) will become due on the same date as the first (originally disputed) invoice.
17. This agreement is subject to the jurisdiction of England and Wales.